Connected technologies have clearly displayed the ability to change the fundamentals of whole industries, challenging previous methods and paradigms thanks to its revolutionary implications and technological capabilities.
The tourism industry has absolutely benefited from Internet of Things (IoT) innovations in recent years, being an ever changing world in itself. Here are a few ways this vital industry has implemented IoT’s newest and most exciting characteristics.
An IoT send-off
While IoT has become a regular presence amidst actual travel, it has also made an impact on the preparation phase of the process. There are now a variety of travel-based apps dedicated to improving packing, transportation booking, and planning for lodging accommodations — all from the convenience of a mobile device. These resources have helped streamline a potentially stressful series of variables, making it much easier to approach the trip from the beginning. Other apps have been designed to aid travelers in navigating busy airport terminals and in locating crucial areas (bagging carousels, convenience shops, etc.).
A more connected experience
However, IoT’s tourism niche reaches far beyond the confines of mere planning and booking; it is now present in many tourist attractions and districts nationwide. Certain theme parks and resorts, for example, have transitioned to a visitor experience rooted in connected tech, employing features like wearable sensors to facilitate quicker transportation, shorter attraction lines, and more efficient reservation planning. Other connected resources, like location-themed apps, have given way to a more interactive and immersive experience. Take Cedar Point, for instance, an Ohio-based amusement park that has implemented an augmented reality app to create a new layer of entertainment. Visitors can access features such as ride-specific “clans” to compete against one another as they explore the park.
“Virtual concierge” and beyond
With guest convenience in mind, perhaps IoT’s biggest tourism developments come within the residential end of the spectrum. In recent years, some major hotel chains have begun testing AI-enabled resources aimed at making a stay more convenient. Demoed features have included voice prompts and other interactive processing software. Additionally, other luxury providers have developed apps allowing users to manipulate aspects of their rooms (thermostats, for example) all through a mobile device, making hotel suites the latest entry in a growing list of increasingly connected areas nationwide.
If the aforementioned is any indication, IoT is already well on its way to revolutionizing the ways we plan trips, travel to destinations, and take in new experiences. The tourism industry is arguably one of the biggest reflections of this technology’s rapid societal implementation.